Morita X-Ray Technical Service
Dental Panoramic Cephalometric Tomographic X-ray
You can request 24/7 technical support by calling +902165195853 or contacting us via WhatsApp.
No matter where you are in the world, we provide remote support for Panoramic and Tomographic X-ray software malfunctions.
We provide remote and on-site technical support worldwide.
MORITA PANORAMIC X-RAY ERROR CODES
00 Overcurrent protection for the low-voltage circuit is activated.
02 X-ray head overheat! Leave the unit at least 30 minutes to cool down.
03 X Axis of the Arm did not return to its original position in specified time.
04 Y Axis of the Arm did not return to its original position in specified time.
05 Arm did not return to its original position in specified time.
06 AF Beam did not return to its original position in specified time.
07 Horizontal slit did not return to its original position in specified time.
08 X-Ray Head did not return to its original angle in specified time.
09 Overcurrent protection for the high-voltage circuit is activated.
10 The Cephalo mechanism is not moving.
11 The positioning is not correct for the selected imaging mode.
13 Imaging module is busy, capture is not possible.
14 Error in communicating between imaging module and main control.
15 AF function is not available in the Double-Ready*1 mode or during another operation.
16 No response from the patient positioning unit and cephalo-unit.
17 No imaging module connected.
18 Computer is not ready to capture images.
19 Error in the patient positioning unit and cephalo-unit.
22 No analog power given to the imaging module.
23 HORIZONTAL BEAM did not return to its original.
24 The selected mode is not available with this imaging module.
25 TDI table for this exposure mode cannot be found.
26 Right & left beam did not return to its original position in specified time.
27 Cephalo slit did not return to its original position in specified time.
28 CT scan and 2-direction scout are not availble with this imaging module.
29 Cephalo imaging module did not return to its original position in specified time.
30 Cannot establish communication with the driver software.
32 Vertical slit did not return to its original position in specified time.
33 Hardware backup timer has been activated.
35 The computer is not receiving the image. X-ray is terminated.
36 No response from the touch panel module.
37 The touch panel is not connected with its controller.
39 High-voltage circuit is not working. X-ray is terminated.
42 Before pressing the READY key, have the patient exit the unit and close the Temple Stabilizer completely.
43 Exceeded the operational range of theunit.
44 Exceeded the operational range of the unit.
45 Unclear LAN error.
46 Unable to establish connection with the PC.
56 Scout position was changed.
57 2nd image was cancelled.
58 2nd image was interrupted.
59 The current of LIFT MOTOR is undetec-table.
91 Overrun of the motor was detected. The motor was suspended.
C0 No response from the application software.
C2 Transmission speed of the HUB doesn't match.
C3 No response from HUB.
C4 No response from PC.
C5 The HUB between the device and capture system does not support jumbo frames.
C6 Application software is not running.
C7 The network interface card in the computer does not support jumbo frames.
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