MyRay X-Ray Technical Service
Dental Panoramic Cephalometric Tomographic X-ray
You can request 24/7 technical support by calling +902165195853 or contacting us via WhatsApp.
No matter where you are in the world, we provide remote support for Panoramic and Tomographic X-ray software malfunctions.
We provide remote and on-site technical support worldwide.

MYRAY PANORAMIC X-RAY ERROR CODES
W 0.1 The X-ray command was released during the operation.
W 0.2 The X-ray command was not released at the end of the inspection.
W 0.3 The emergency button is pressed. Release the emergency button.
W 0.5 The POWER electronic board cannot communicate with the Logic board.
W 0.7 Interlock is enabled. The door was opened while the inspection was in progress.
W 0.8 Demo mode: inspection not loaded.
W 0.9 The unit is not configured.
W 0.10 The unit is not calibrated.
W 0.13 A button on the keyboard was pressed during operation.
W 0.14 The unit temperature is too high.
W 0.15 The radiation generator temperature is too high.
X-ray technical service, new and used X-ray sales needs, as well as X-ray troubleshooting, maintenance, repair, installation, and remote assistance requirements, please feel free to contact us 24/7.
