SIRONA X-Ray Technical Service
Dental Panoramic Cephalometric Tomographic X-ray
You can request 24/7 technical support by calling +902165195853 or contacting us via WhatsApp.
No matter where you are in the world, we provide remote support for Panoramic and Tomographic X-ray software malfunctions.
We provide remote and on-site technical support worldwide.

SIRONA PANORAMIC X-RAY ERROR CODES
E1 01 One of the keys on the Multitimer was pressed during start-up of the unit.
E1 03 Faulty communication with the unit.
E2 01 Appears after pressing exposure key. X-ray head overheated. Cool-down periods ignored.
E2 03 Faulty communication with the Multitimer.
E2 04 Zero-Power was re-initialized.
E2 10 Max. radiation time of program exceeded.
E2 20 Appears after pressing the exposure key, e.g. if X-ray room door contact not closed. Exposure lead in Multitimer cable damaged.
E2 35 Invalid data in data memory.
E3 09 Movement of height adjustment obstructed.
E3 36 Film cassette swings out of panorama exposure position during exposure.
X-ray technical service, new and used X-ray sales needs, as well as X-ray troubleshooting, maintenance, repair, installation, and remote assistance requirements, please feel free to contact us 24/7.
