TRIDENT X-Ray Technical Service
Dental Panoramic Cephalometric Tomographic X-ray
You can request 24/7 technical support by calling +902165195853 or contacting us via WhatsApp.
No matter where you are in the world, we provide remote support for Panoramic and Tomographic X-ray software malfunctions.
We provide remote and on-site technical support worldwide.

TRIDENT PANORAMIC X-RAY ERROR CODES
A01 Program/Data checksum error
A02 X-ray emission outside of inspection
A10 X-ray stopped for safety reasons
A14 Hardware error
A21 Both limit switches active
A22 Rotation encoder error
A23 X-axis encoder error
A03 Slave communication error
A04 Interconnection communication error
A05 Button released
A06 Slave error during movement
A07 Arm movement timeout
A08 Rotation limit switch error
A09 X-axis limit switch
A11 Esika communication error
A12 Error received from Esika card
A13 Timeout Collimator
A15 Open door
A16 Timeout laser FF plane
A17 Ready Signal 2D sensor not received
A18 Remote PC communication error
A19 Sensor support position error
A20 Touch Master communication error
A24 Transition from Ready state to Remote PC acquisition
X-ray technical service, new and used X-ray sales needs, as well as X-ray troubleshooting, maintenance, repair, installation, and remote assistance requirements, please feel free to contact us 24/7.
